Privacy Policy

Your privacy is sacred to us. Learn how we protect and handle your personal information.

Last updated: January 2024

At AstrobyAB, we deeply respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By accessing or using AstrobyAB, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Information We Collect

We collect information that you provide directly to us, including: • Personal Information: Name, email address, phone number, date of birth, time of birth, and place of birth required for astrological calculations. • Account Information: Login credentials and profile information. • Payment Information: Transaction details processed through Cashfree (we do not store complete card details). • Communication Data: Messages, queries, and feedback you send us. • Usage Data: Information about how you use our website and services.

How We Protect Your Data

We implement comprehensive security measures to protect your personal information: • Encryption: All data transmission uses SSL/TLS encryption. • Secure Storage: Passwords are hashed using industry-standard algorithms. • Access Controls: Limited access to personal data on a need-to-know basis. • Regular Audits: Periodic security assessments and vulnerability testing. • Data Minimization: We only collect and retain data necessary for our services.

How We Use Your Information

Your information is used for the following purposes: • Astrological Services: To generate accurate birth charts and provide consultations. • Account Management: To maintain your account and provide customer support. • Communication: To send service updates, consultation confirmations, and promotional offers. • Payment Processing: To process payments for our services. • Service Improvement: To analyze and improve our services and user experience. • Legal Compliance: To comply with applicable laws and regulations.

Your Rights

You have the following rights regarding your personal data: • Access: Request a copy of your personal information. • Correction: Update or correct inaccurate information. • Deletion: Request deletion of your personal data. • Portability: Receive your data in a structured format. • Withdrawal: Withdraw consent for data processing. • Objection: Object to certain types of data processing. To exercise these rights, please contact us at privacy@astrobyab.com.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: • Email: privacy@astrobyab.com • Address: 123 Spiritual Lane, Varanasi, Uttar Pradesh - 221001, India • Phone: +91 98765 43210 We will respond to your inquiry within 48 hours.

Additional Information

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our services.

Third-Party Services

We use trusted third-party services for payment processing (Cashfree) and analytics. These services have their own privacy policies, and we encourage you to review them.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

Your Consent Matters

By using AstrobyAB, you consent to our Privacy Policy and agree to its terms. We are committed to being transparent about our data practices.